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Please read the below carefully before proceeding.

If you are not the employee of the applicable company, do not proceed. If you are upgrading a number on an account that is currently under someone's name who is NOT the employee, the line will need to be moved in to the employee's name first.

1.Share-Everything Plans

Your first invoice will include a Setup Fee of $35 per line to activate or upgrade your service on our network. This is applicable to any activation or hardware upgrade.
Where applicable, additional airtime, data, long distance, roaming, options and taxes are extra and billed monthly. International long distance and roaming charges extra.

The following monthly government 9-1-1 fees apply where applicable: 62¢ in Saskatchewan, 40¢ in Quebec, 43¢ in Nova Scotia, 53¢ in New Brunswick, 70¢ in Prince Edward Island, 44¢ in Alberta, and 75¢ in Newfoundland and Labrador.

However, there is no airtime charge for calls made to 9-1-1 from your Rogers wireless device.
A device savings recovery fee applies in accordance with your service agreement.
If, for any reason, you downgrade to a lower tier plan category during your term, then you will be charged a one-time price plan downgrade fee as set out in your service agreement. 1. The discount is a pre-tax discount off of the Monthly Services Fee (MSF) for the primary Individually Paid Line associated with any such price plan.

Rogers reserves the right to request proof of employment from each Individually Paid Employee at the time of activation and throughout the duration of the Line Term, and any Individually Paid Employee who ceases to be an employee of the Customer may be subject to price increases or other restrictions.


2. Unlimited Talk and Text within Canada applies on the Rogers Network or in an Extended Coverage area. Coverage not available in all areas. International long distance, and text to landline charges extra. Only 10-digit Canadian based
numbers eligible (excludes customers own wireless number, voicemail retrieval number and special numbers like 1-800/1-900). Compatible device required. Includes unlimited extreme texts/picture/video messages sent from Canada to a
Canadian wireless number and received texts from anywhere. Sent/ received premium texts (alerts, messages related to content and promotions), sent international texts and sent/received picture/video(as applicable) while roaming not included
and charged at applicable rates.


3. ROAM LIKE HOME - Taxes extra. The fee is a Pay-Per-Use rate and subject to change without notice. Fee is charged per line (in addition to your Share Everything Plan monthly fee) and applies for 24 hours from first use while in an
eligible country. Roaming charges apply when outside the eligible country. Data: Usage exceeding your plan allotment charged in increments rounded up to the next MB or GB (as applicable based on your plan). Texts: Includes texts sent to a
local wireless number while in an eligible country or to a Canadian wireless number. Sent/received premium texts, sent international texts to countries other than the eligible countries charged at applicable rates. Calls: While in an eligible country,
includes unlimited calls to local numbers or Canadian numbers. International long distance rates apply to calls made to other countries while in an eligible country. See rogers.com/terms for full terms and conditions and list of eligible countries.


4. NHL Game Centre Live - Includes subscription only. Standard data overage/roaming charges apply. MyRogers account registration required. Some blackouts and other restrictions apply based on your location at time of viewing. Other conditions apply. Visit rogers.com/terms for full terms and conditions. Data consumption is approx. 1GB/game when streamed to a smartphone and approx. 2-5GB/game when streamed to a tablet, computer, gaming console or TV (varies based on length of game, stream quality, device and other factors). Data usage exceeding your plan allotment (overage) is charged in increments rounded up to the next MB or GB (as applicable based on your plan). Standard roaming charges apply when not on the Rogers wireless network. 

Full Terms and Conditions:

2. Categories of Services/Service Agreements. For greater certainty, the Services referenced herein are categorized as follows:

2.1. Term Services. Term Services means any Services that you subscribe to for a Commitment Period as identified above with a corresponding Service Agreement Term or Data Term. Every Term Service that you subscribe to constitutes a separate Service Agreement with us. We will not increase the monthly service fee or local per-minute airtime rate for, or decrease the amount of minutes or data included with, a Term Service during its Commitment Period.

2.2. Month-to-Month Services. Month-to-Month Services means any Services that you subscribe to on an ongoing basis, but not with a Commitment Period. Month-to-Month Services are identified above without a corresponding Service Agreement Term or Data Term, and every Month-to-Month Service that you subscribe to constitutes a separate Service Agreement with us. For more information on Month-to-Month Services, including rates for such optional services, please refer to the current Rogers brochures or visit rogers.com. We may change Month-to-Month Services in accordance with the Rogers Terms of Service.

2.3. Pay-Per-Use Services. Pay-Per-Use Services means any Services that you receive from Rogers on a per usage basis (which may be a one-time usage, or usage for a set period of time, such as one day or one week), but not on an ongoing basis. Pay-Per-Use Services available to you include the following. For more information on Pay-Per-Use Services, including rates, please refer to the current Rogers brochures or visit rogers.com. We may change Pay-Per-Use Services in accordance with the Rogers Terms of Service.

2.3.1. Roaming. Please note that substantial roaming charges may be incurred if your device is taken outside the Rogers network even if no services are intentionally used. Whenever you travel outside the Rogers network, your usage is routed through the wireless network of another carrier. Usage outside the Rogers network will result in roaming charges. Such usage includes (but is not limited to): calling; text, picture and video messaging; and data usage (including, but not limited to, apps usage, email, instant messaging, BlackBerry Messenger, visual voicemail and web browsing). Visitrogers.com/roaming for roaming pay-per-use rates, options and destinations. Please note that for the first 90 days following the Activation Date, if you are roaming off the Rogers network, your Service will be restricted from placing outgoing calls to destinations other than those that have a North American Area Code (including Canada and the USA) and the destination at which you are located while placing the call (not applicable to prepaid service).

2.3.2. Text, Picture and Video Messaging Pay-Per-Use Service. Text, Picture and Video messaging service will be enabled on compatible devices. A pay-per-use fee will apply for each message sent or received (not applicable if you subscribe to an add-on, bundle, pack or plan that includes the relevant messaging). Sent/received premium messages (alerts, messages related to content and promotions) are charged at applicable rates. Roaming charges apply while roaming.

2.3.3. Pay-Per-Use Data. Data service will be enabled on compatible devices. A daily usage fee will apply (not applicable if you subscribe to a data plan or add-on). Roaming charges apply while roaming.

2.3.4. Video Calling Pay-Per-Use Service. Video Calling service will be enabled on compatible devices. A pay-per-use fee will apply for each minute of Video Calling placed and received. Airtime and long distance charges are not included. Roaming charges apply while roaming.

2.3.5. Call Waiting and Group Calling. Airtime charges apply as per your price plan (plus long distance or roaming, if applicable).

2.3.6. Call Forwarding. Call Forwarding can be added to your plan (if not already included). Call Forwarding allows your call to be forwarded to another number and includes 2,500 local Call Forwarding minutes per month. Additional Call Forwarding minutes are charged at the rate described in your price plan or add-on (plus long distance or roaming, if applicable).

2.3.7. Voicemail. Airtime charges, or data charges for visual voicemail, apply as per your price plan (plus long distance or roaming, if applicable).

2.3.8. 411 Directory Assistance. A service fee and airtime charges apply (plus long distance or roaming, if applicable), even if the number you have requested is unlisted.

3. Termination and Amendment

3.1. General. You may terminate your Service at any time (in accordance with the Rogers Terms of Service), including at the expiry of any Commitment Period, or make changes to your Service, by contacting us at 1 888 RED1 (764-3771). If you upgrade your device or change a Term Service, you may be required to renew your Commitment Period and/or enter into a new Service Agreement with us for a new Commitment Period.

3.2. Automatic Extension. At the end of your Commitment Period, your plan will automatically default to a month-to-month term. Rogers may contact you at any time to propose a renewal of your plan. If you do not wish to renew your plan when contacted, you will retain your existing plan and your existing agreement with us, unchanged, until those are changed or terminated in accordance with the terms of the Service Agreement governing that plan.

3.3. Device Savings Recovery Fee (applicable to Term Services only). A Device Savings Recovery Fee (DSRF) applies if you were given an economic inducement when you agreed toyour new term, and if, for any reason, your wireless service or your new term is terminated prior to the end of the term of your Service Agreement (Service Agreement Term). The DSRF is equal to the economic inducement multiplied by the number of months remaining in your Service Agreement Term divided by the total number of months of your Service Agreement Term (plus applicable taxes). In other words, DSRF = Economic Inducement x # months left inyour Service Agreement Term ÷ Total # months in your Service Agreement Term + applicable taxes.An Additional Device Savings Recovery Fee (ADSRF) also applies if, for any reason,yourwireless data service, or your data plan’s commitment term (Data Term), is terminated prior to the end of your Data Term. The ADSRF is based on the additional economic inducement you received for subscribing toyour wireless data service, is calculated using the same formula used to calculate the DSRF (but substituting Economic Inducement with Additional Economic Inducement and Service Agreement Term with Data Term), andapplies in addition to the DSRF for termination of your Service Agreement. If you subscribe to a plan combining both voice and dataservices, both the DSRF and the ADSRF apply.

3.4. Trial Period. Rogers may allow for the cancellation ofyour Service without any DSRF with the following conditions: 1) device is returned in complete and original condition to the store where it was purchased (if customer-owned hardware, this condition does not apply) and 2) cancellation is requested within 15 days from date of activation and 3) your account has incurred less than 30 minutes of airtime usage. You will be billed for allcharges incurred up to the point of deactivation.

4. Device Information

4.1. New or Refurbished Devices. Your device is new, unless otherwise indicated.

4.2. Device Locking. Your device is locked and restricted to be used only on the Rogers network, but may also be used on the networks operated by any of the carriers with which we have roaming agreements. If you attempt to unlock your device it may become permanently unusable and may violate the software licence agreement for your device. If you would like to unlock your device, the Device Unlock Fee set out above will apply. If you were given an economic inducement, we will not unlock your device within the first 90 days of your Service Agreement Term.

4.3. Warranty. Please see the materials accompanying your device for warranty informationand details, including coverage, duration and how you may make a claim underany applicable warranty.

4.4. Rebated Goods. Any device provided to you for $0 is provided as a rebated good and not a free good.

5. Security Deposit

5.1. Security Deposit Conditions. We may require you to provide us with a security deposit or impose other payment or credit requirements (e.g., interim payments; mandatory pre-payments; pre-approved card or bank payments) at any time and on such terms as determined in our sole discretion. Any security deposit you provide tous will be kept for a minimum of 12months, unless your Services are terminated sooner. After 12 months, we may release and apply the security deposit against your account balance if we, inour sole discretion, determine that your payment history has been satisfactory or that you have otherwise met our financial criteria for the return of the security deposit.

5.2. Interest on Security Deposit. You will earn interest on any security deposit held by us, using the Bank ofCanada’s overnight rate in effect at the time, plus one percent, on the basis ofthe actual number of days in a year, accruing on a monthly basis. Interest is earned starting from the date we collect a security deposit from you (but no earlier than required under applicable legislation or regulation) until the date we return it to you.

5.3. Use and Return of Security Deposit. We may apply your entire securitydeposit toward your account if payment of an amount due on your account is not received by us by the required payment date specified by us and we may require you to replenish the security deposit after such use. We will notify you upon applying all or part of any security deposit. We will return to you any security deposit with applicable interest within 30 days of termination of your Services or once we have determined that the conditions for returning the security deposit have been met.

6. Family Share/SmartTeam™Sharing Plans

You agree that if the main line under your family plan or SmartTeam plan (as applicable) is cancelled leaving additional lines, one of the additional lines will be automatically assigned as the main line and continue on the same plan as, or a plan similar in value to, the plan that the original main line was subscribed to. You further agree that if the number of lines activated under your plan falls below the required minimum, Rogers may migrate your remaining line(s) to another plan similar in value to your current plan.

7. How Airtime and Long Distance Calling Are Charged

7.1. Airtime Charges. Local and long distance airtime charges are rounded up to the next full minute. A oneminute minimum charge applies to every completed call (made or received). Theairtime for the entire call is charged based on the applicable rate at the beginning of the call. Airtime charges (plus long distance, if applicable) apply to completed calls from the time you press SEND until you press END. For international calls or while roaming, you may be charged from the time you press SEND until you press END regardless of whether the call is completed. Airtime charges (plus longdistance, if applicable) apply to every call you answer on your wireless phone until you press END. Charges will start at the moment the calling party initiates the call by pressing SEND and includes the ring time.

7.2. Local and Long Distance Calling Areas. Local calling areas are the areas in which you can make or receive calls without incurring long distance charges. Calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance. YourIncoming Local Calling Area is based on the geographical location associated with your wireless number. All calls that you receive while you are in your Incoming Local Calling Area are local. All calls that you receive while you are outside your Incoming Local Calling Area are long distance. Your Outgoing Local Calling Area is determined byyour physical location. If you dial a number that is local to your physical location, then it is a local call. If you diala number that is long distance to your physical location, then it is a long distance call. When using Call Forwarding, long distance charges apply when the number to which you forward the call is outside the geographical location associated with your wireless number, regardless of your physical location. Visit rogers.com/callingareas for more information and rogers.com/longdistance for current long distance rates.

8. Additional Documents and Resources

8.1. Related Documents. In addition to your Service Agreement(s), your use of the Services is governed by the following related documents, current copies of which can be accessed at rogers.com:Terms of Service: Our Terms of Service govern your use of all of your Rogers Services and explain some of our respective legal rights and obligations. The Terms of Service include details on how we can make changes to your Services and Service Agreement(s), how you will be charged for Services, how yourServices can be suspended or terminated, and legal details on limitation of liability, warranties and indemnification. Acceptable Use Policy: Our Acceptable Use Policy sets out the rules, policies and limits you must abide by when using the Services. The Acceptable Use Policy lists examples of prohibited activities and unlawful or inappropriate content and gives us the right to remove content and/or suspend or terminate your Services if you violate the Acceptable Use Policy.Privacy Policy: Our Privacy Policy sets out our policies in relation to the collection, use and disclosure of your personal information. Our Privacy Policy provides information on why we collect customer information, how we use and share this information and specifies how to contact us if you would like more information on our personal information handling practices.Starting Up Guide: Our Starting Up Guide provides you with information onhow to set up your device, how billing works, how wireless voice anddata services are charged, how roaming and long distance is charged, how 9-1-1 emergency assistance works and how to manage your account.

8.2. Managing Your Bill. For information on tools to help you manage you bill, including notifications on data usage and roaming, data caps and usage monitoring tools, please visit rogers.com or log into your MyRogers account to view details on your actual usage.

8.3. Service Coverage Area and Maps. For information on our service coverage area, including our complete service coverage maps, please visit rogers.com/coverage.

8.4. Wireless Code. For information on the Canadian Radio-television and Telecommunications Commission (CRTC)’s Wireless Code, please visit the CRTC website at http://crtc.gc.ca/eng/info_sht/t13.htm.

AUTHORIZATION

The service agreement(s) described in this document is/are between Rogers Communications Partnership ('Rogers') and you, the customer named above. This document must be read in conjunction with the Rogers Terms of Service and Acceptable Use Policy provided to you and posted on rogers.com, any Rogers brochure or online material describing the plans, features, services and/or products you have selected and the Starting Up Guide that are currently in effect. By agreeing to the terms of service indicated by the check box in the web portal you: authorize Rogers to obtain information about your credit history and acknowledge that Rogers may provide information to others about your credit experience with Rogers (not applicable to prepaid service). agree to be liable for the payment of all charges and other obligations under your Service Agreement(s). agree to receive any

Materials we provide to you in electronic format. acknowledge having received a copy of, and having read, understood and agreed to, the Rogers Terms of Service and Acceptable Use Policy forming part of and included with this/these service agreement(s). Your account information may, from time to time, be disclosed to other members of the Rogers Communications Inc. organization and to our agents and authorized dealers in order to service your account, respond to your questions and telemarket (including by way of automatic dialing and announcing devices) and promote additional products and services offered by members of the Rogers organization that may interest you. If you do not wish to receive offers or information from related Rogers entities, please go to rogers.com/wireless permission, or contact Rogers Customer Service at one of the following addresses: 300-68158th Street NE, Calgary, AB T2E7H7, or 40 Weber Street East, 5th floor, Kitchener, ON N2H 6H3, or 6315 Côte de Liesse, St-Laurent, QC H4T 1E5, or from your wireless phone, dial *6-1-1. If you request that any telephone number appearing above be transferred from another service provider, you hereby confirm that you are the account holder of the number or his/her authorized agent. You authorize Rogers to contact your current service provider to transfer the number to Rogers.

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